How GRDF activates its 12,000 employees and ecosystem to boost performance

With Ki-oZ, GRDF turns its innovation management platform into a thriving ecosystem whereemployees, experts, and startups co-create high-value projects.

Sector
Energy & Utilities
Target Audience
Employees
Startup Ecosystem
Innovation Teams
Open Innovation
Community Engagement
Innovation Management

Challenge

As France’s leading natural gas distributor, GRDF operates in a context defined by energy transition, declining gas consumption, stricter regulatory expectations, and accelerating technological change.

To remain competitive, the company needed to:

  • Strengthen performance while preparing the long-term future of the organization.
  • Equip teams with new skills and the ability to identify emerging opportunities.
  • Engage thousands of employees in a shared innovation dynamic.

Despite strong intent, employee ideas often remained invisible or disconnected from the right experts, sponsors, or business units. The company also needed a structured way to manage startup collaborations and consolidate its innovation portfolio.

Strategy & Goals

GRDF’s ambition was clear: boost performance and accelerate the energy transition to prepare the future. To get there, the Group needed a model that could mobilize 12,000 employees, identify high-value ideas, and structure a portfolio with measurable impact.

To meet this ambition, GRDF created the Ki-oZ innovation program, enabling continuous ideation, thematic challenges, and collaboration across regions. At the same time, the company sought to deepen its startup engagement through more efficient and transparent calls for projects.

In 2022, GRDF partnered with Yumana to scale Ki-oZ with a robust innovation management software. Yumana migrated existing data, harmonized national workflows, and equipped GRDF with end-to-end capabilities including engagement, evaluation, team building, implementation, and external partnerships.

Outcome

Since the launch of Ki-oZ, and particularly with Yumana scaling the program, GRDF has built one of the most active internal and external innovation communities in the French utility sector.

9,000 active users

+10,000 ideas submitted

800 implemented ideas

230 ideas deployed at scale

60 call for startups launched

“Our mission as Open Innovation facilitators is to detect good ideas that our colleagues have difficulty bringing to the table on their own… With Yumana, we can direct them toward the right skills, the right sponsors and the best ambassadors.”

Philippe Metais

Strategy, Research & Development
and Innovation

GRDF

How the Program Works

A structured, end-to-end process fosters engagement, transparency, and high-quality project maturation:

  1. Ideation & Contribution
    Employees submit ideas at any time or participate in themed challenges aligned with corporate priorities.
  2. Evaluation & Voting
    Local innovation teams rely on structured workflows and voting modules to identify the most promising ideas.
  3. Team Building
    Multidisciplinary project groups are formed to bring expertise, accelerate validation, and strengthen execution.
  4. Content & Acculturation
    Platforms distribute inspiring content such as articles, videos, success stories, to reinforce innovation culture and encourage participation.
  5. Implementation & Monitoring
    Project leads track advancement, KPIs, and resources until full deployment across relevant regions or teams.
  6. Open Innovation Pipeline
    A dedicated workflow enables GRDF to launch call for startups, evaluate startup applications, and structure partnerships with its ecosystem.

Key Features

Yumana’s platform provided the capabilities GRDF needed to scale, govern, and operationalize innovation with impact:

Campaign Builder & Thematic Challenges

Helps teams design recurring, structured, and engaging programs.

Social & Voting Features

Boost employee participation through visibility, recognition, and community support.

Idea Clustering

Automatically groups similar ideas to speed evaluation and eliminate duplicates, essential when managing large volumes.

Team Formation Tools

Enable multidisciplinary collaboration and accelerate project maturation.

Open Innovation Module

Dedicated workflows for startup scouting, evaluation, and collaboration.

Portfolio Dashboards

Offer unified visibility on maturity, impact, and implementation progress.

Key Success Factors

The Ki-oZ program owes its success to a few essential drivers:

Decentralized Governance

Local ownership accelerates adoption and increases participation.

Continuous Engagement

Regular innovation challenges maintain momentum and visibility.

Structured Processes

Clear workflows reduce friction from idea to deployment.

User-Friendly Platform

SSO, intuitive UX, and ready-to-use tools drive daily usage.

Open Innovation Integration

One unified environment for employees and startups strengthens ecosystem collaboration.

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